Cookie Policy
Effective Date: 1 May 2025 | Last Updated: 1 May 2025
This Cookie Policy explains what cookies are, how Njoodukani uses them on our website and mobile platform, and how you can manage your preferences. This policy should be read alongside our Privacy Policy and Terms of Service.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognise your device, remember your preferences, keep you logged in, and understand how you interact with the site. Cookies do not contain executable code and cannot access other information on your device.
Similar technologies such as web beacons (tiny transparent images), pixel tags, local storage, and session storage serve comparable functions and are also covered by this policy.
2. Types of Cookies We Use
A. Strictly Necessary Cookies
These cookies are essential for the platform to function. Without them, services like logging in, adding items to your cart, and completing checkout cannot work. They do not track you for marketing purposes and cannot be switched off.
| Cookie Name | Purpose | Duration |
|---|---|---|
sessionid | Maintains your login session across pages | Session (deleted when browser closes) |
csrftoken | Protects against Cross-Site Request Forgery attacks | 1 year |
cart_session | Stores your shopping cart contents | Session |
currency | Remembers your preferred display currency | 30 days |
messages | Stores one-time notification messages | Session |
B. Performance & Analytics Cookies
These cookies help us understand how visitors use our platform — which pages are visited most, how long visitors stay, and where they come from. All information collected is aggregated and anonymous. We use this data to improve site performance and user experience.
| Cookie / Service | Purpose | Duration |
|---|---|---|
Google Analytics (_ga, _gid) | Tracks page views, sessions, and user flow anonymously | 2 years / 24 hours |
_gat | Throttles request rate to Google Analytics | 1 minute |
| Page performance | Measures load times and error rates internally | Session |
C. Functional Cookies
These cookies enable enhanced functionality and personalisation — such as remembering your language preference, region, or whether you have dismissed a notification. They may be set by us or by third-party providers whose services we use.
| Cookie | Purpose | Duration |
|---|---|---|
language | Stores your preferred language | 1 year |
cookie_consent | Records your cookie consent choices | 1 year |
region | Stores your selected country/region | 30 days |
D. Targeting & Marketing Cookies
These cookies may be placed by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will experience less targeted advertising.
| Service | Purpose | Duration |
|---|---|---|
| Facebook Pixel | Measures ad performance and enables retargeting | 90 days |
Google Ads (_gcl_au) | Tracks ad conversions and remarketing | 90 days |
| TikTok Pixel | Measures TikTok ad performance | 13 months |
3. Third-Party Cookies
Some cookies on our platform are placed by trusted third parties who provide services integral to our platform, including:
- Stripe / Flutterwave / PayPal — payment security and fraud detection
- Google Maps — location and delivery tracking features
- YouTube — embedded product videos (if any)
- Twilio — OTP and SMS verification services
These third parties have their own privacy and cookie policies. We encourage you to review them separately.
4. How Long Do Cookies Last?
Cookies can be either session cookies (deleted when you close your browser) or persistent cookies (remain on your device for a set period or until you delete them). The duration of each cookie is listed in the tables above.
5. Managing Your Cookie Preferences
You have several options to control cookies:
a) Browser Settings
Most browsers allow you to refuse or delete cookies through their settings. Note that blocking all cookies will affect the functionality of many websites, including Njoodukani (for example, you will not be able to stay logged in or complete a purchase).
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions
- Opera: Settings → Advanced → Privacy & Security → Cookies
b) Opt-Out Tools
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on
- Google Ads: Visit Google Ad Settings
- Facebook: Visit Facebook Ad Preferences
- General opt-out: Visit Your Online Choices (EU) or AboutAds.info (US)
c) Mobile Devices
On mobile devices, you can reset your advertising identifier through your device's privacy settings:
- Android: Settings → Privacy → Ads → Delete advertising ID
- iPhone/iPad: Settings → Privacy & Security → Tracking → turn off "Allow Apps to Request to Track"
6. Do Not Track
Some browsers include a "Do Not Track" (DNT) feature. Our platform does not currently respond to DNT signals as there is no consistent industry standard for how to handle them. We will update this policy if that changes.
7. Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in the cookies we use or applicable legal requirements. When we update this policy, we will revise the "Last Updated" date at the top. We encourage you to review this page periodically.
8. Contact Us
If you have any questions about our use of cookies or this policy, please contact us:
Njoodukani — Privacy Team
Email: privacy@njoodukani.com
Address: Kampala, Uganda, East Africa
For your rights regarding personal data, please also see our Privacy Policy.